IT Operations

Creating an incident response plan: a complete guide

Learn how to make an incident response plan for your business with our comprehensive guide that includes templated creation steps by industry.

June 1, 2023
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Business continuity, disaster recovery, and incident response

Learn how business continuity, incident response and disaster recovery can work together, and can safeguard your operations, data, and reputation.

April 21, 2023
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IT security policies: the basics

Since the introduction of the computer in business and mainstream society, electronic security has been a rising issue. Every day, there are new, unique, and unprotected ways to infiltrate computers, networks, and entire cyber environments.

February 28, 2023
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MSP vs Internal IT: Making an informed decision when choosing between them

Companies regularly must choose between relying on their own "Jedi Council" of IT experts and hiring Kaminoans in the form of a Managed Service Provider (MSP). Both options have their pros and cons, and choosing the right one can be as difficult as navigating through an asteroid field.

February 22, 2023
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Choosing between an MSP and MSSP: a side-by-side analysis

Get a clear understanding of MSPs and MSSPs, their services, and the difference between them to make an informed decision for your company's IT needs.

February 15, 2023
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The IT department: structure, roles & outsourcing

Learn in detail about the operation, roles and structure of one of the most important departments in any organization.

February 2, 2023
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6 Best practices for a remote company security policy

Before the coronavirus hit, only about 7% of the US workforce had the option to work from home, according to the Bureau of Labor Statistics. Here are 6 best practices to have a good remote company security policy.

January 31, 2023
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The definitive MSP cheat sheet: is a Managed Service Provider right for me?

In today's business world, everything is about speed and efficiency, so it doesn’t matter how big your company is; there's no doubt that having an MSP manage some of your IT operations will make it accomplish its goals with ease.

January 25, 2023
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10 books every IT Manager should read

Free time and a good reads are the best partners of any IT Manager who wants to succeed and grow in their position, don't lose the habit!

August 10, 2021
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CIO vs. CTO: Who's in Charge of IT Management?

Where do you draw the line between a CIO and a CTO? How do they compliment each other?

August 9, 2021
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