Endpoint Management

10 Mobile Device Management Best Practices You Need to Know

juanhernandez@preyhq.com
Juan H.
Feb 4, 2025
0 minute read
10 Mobile Device Management Best Practices You Need to Know

How do you keep your organization’s mobile devices secure and running at peak performance? This post covers the 10 mobile device management best practices that every business should follow, from using strong user authentication to avoiding unsecured networks. By following these best practices, you can keep your organization’s data safe and running efficiently.

Key takeaways

  • Use strong user authentication, including multi-factor authentication, to secure smartphone and laptop devices against unauthorized access.
  • Stay ahead of the threat curve by keeping operating systems and apps up to date. Mobile Device Management software can help ensure that your endpoints are updated and that security is enhanced.
  • Promote security awareness by educating employees on mobile security best practices. Use data encryption and access controls to protect company data.

Ensure strong user authentication

Securing mobile devices starts with strong user authentication. Implementing strong passwords, such as a passcode of at least six characters, protects sensitive and corporate data from unauthorized access. Additionally, mobile devices should use a screen lock with a required password or PIN as a foundational security measure.

Enforcing password complexity and lock timer thresholds are key practices for robust authentication. However, passwords alone are insufficient to prevent data breaches. Multi-Factor Authentication (MFA) offers an additional security layer for mobile device access and should be mandatory for all devices, with users required to enroll within a specified timeframe, such as five days after device receipt.

Ongoing security practices should include the use of strong passwords, MFA, and user education about these measures’ importance. A password manager can help generate and store complex, unique passwords, reducing the risk of password reuse. Prioritizing strong user authentication significantly reduces security vulnerabilities and prevents data breaches.

Regularly update operating systems and applications

Ensuring operating systems and applications are up to date is vital for maintaining mobile device security and preventing vulnerabilities. Regular updates eliminate security flaws in software, protecting devices from potential attacks and data theft. Ensuring that devices always run the latest version of their operating system and applications is fundamental to successful mobile device management.

Enforcing policies for regular updates can automate the process and monitor compliance, ensuring devices remain secure. These policies should be part of a broader mobile device management strategy, including mobile application management. Keeping operating systems updated enhances security, improves performance, and incorporates new features.

Integrating regular software updates into mobile device management solutions ensures all devices remain functional and protected against emerging threats. This proactive approach is a critical component of effective mobile device management and overall mobile device security.

Cross-OS mobile device management (MDM) software

In today’s complex technology landscape, organizations are faced with a multitude of devices running on different operating systems, including iOS, Android, Windows, and macOS. To succeed in this complex deviceverse, it’s important to use a MDM software that supports this diversity. These solutions provide a unified platform to manage, secure, and monitor all devices, regardless of their operating system.

MDM solutions provide numerous benefits to organizations, automating processes while ensuring devices remain secure and up-to-date. IT administrators can also manage devices remotely, enforcing consistent security policies and managing applications. This not only improves efficiency but also simplifies the complexities of a multi-OS environment.

Learn more about Top MDM solutions for SMB’s

Implement BYOD (Bring Your Own Device) policies

The increasing trend of employees using personal devices for work purposes necessitates the implementation of Bring Your Own Device (BYOD) policies. These policies are essential for managing mobile devices and ensuring mobile device security while maintaining flexibility for employees.

Key Considerations for BYOD Policies

  • When developing a BYOD policy, it is crucial to address security risks associated with personal devices accessing corporate data. For instance, an employee using their personal smartphone for work could accidentally expose company data through an unsecure app. MDM tools can enforce data isolation, ensuring work and personal data are kept separate. This way, even if the personal side of the device is compromised, the work data remains safe.
  • To secure mobile devices under a BYOD policy, organizations should require multi-factor authentication, enforce data encryption, and implement remote wipe capabilities. These measures help protect sensitive data and prevent data breaches, even if a personal device is lost or stolen.
Learn more about the risks & solutions for BYOD security

Implement remote wipe and lock capabilities

Remotely wiping and locking mobile devices are crucial for any cybersecurity strategy in place, specially when you need to protect sensitive corporate data from unauthorized access when devices are lost or stolen. Remote wipe allows IT teams to erase data from a device, rendering it inaccessible if the device is lost or stolen, ensuring sensitive information does not fall into the wrong hands.

Best practices for remote wipe include keeping the device online with an uninterrupted connection during the wipe process to effectively erase data. Implementing remote lock alongside remote wipe enhances security by preventing access to devices in the event of loss or theft until they can be wiped.

Also, you can monitoring device behavior in real time and implement any location-based security rule where you can trigger a diverse array of security features (lock, wipe, reset, send a message, send an alert, take a picture, etc) if a devices leaves a safe zone.

Enforce data encryption policies

Encrypting data on mobile devices protects sensitive information from unauthorized access in case of loss or theft. Utilizing symmetric or asymmetric encryption methods enhances mobile data security. Implementing device management policies that enforce encryption settings ensures consistent data protection across all devices.

Regular audits verify that encryption measures and data protection policies are upheld. These audits are essential for identifying security gaps and ensuring compliance with security policies.

Enforcing data encryption policies is vital for securing mobile devices and preventing data breaches.

Restrict access to company data

Restricting access to company data prevents internal data breaches and protects sensitive information. Implementing role-based access permission ensures employees only have access to the data necessary for their specific roles, minimizing the risk of data breaches.

Controlling access to company data prevents data leakage and ensures sensitive information is only accessible to authorized personnel. This practice is crucial for maintaining the security and integrity of corporate data.

Monitor device usage and activity

Monitoring device usage and activity identifies security risks and ensures compliance with security policies. Usage and location monitoring can highlight trends and patterns in device activity that may indicate security threats, specially for your remote work end-users. Automated alerts for unusual device behavior enhance the response to potential threats, allowing for swift action.

Regular reporting on device activity provides insights into compliance with security policies and usage norms. Centralized dashboards simplify oversight of device usage across multiple platforms, making it easier to track unauthorized app installations and maintain compliance with corporate security policies.

Monitoring device usage, their location behaviors and activity allows organizations to proactively manage mobile devices and mobile device security and monitor mobile device usage.

Educate employees on mobile security

Educating employees on mobile security mitigates risks and prevents security breaches. Regular mobile security training helps employees identify and mitigate risks, including recognizing phishing attempts and other security threats. Training sessions should include simulations of phishing attacks to enhance recognition skills.

Employees should also learn the importance of encrypting data to minimize risks of data breaches. Clear communication about the consequences of security breaches can strengthen adherence to security policies.

Providing hands-on training and regular updates on mobile security best practices empowers employees to use mobile devices securely and effectively.

Backup data regularly

Regular data backups prevent data loss and ensure quick recovery from accidental deletions or theft. Utilizing cloud storage solutions such as Google Drive or Dropbox can automate the backup of essential files and documents. A backup strategy should be regularly updated to adapt to changing data needs.

Investing in a cloud-to-cloud backup solution can enhance data backup security. Businesses should maintain regular backup schedules and store data in the cloud. Periodically verifying backups ensures data is accessible and complete when needed.

Implementing regular data backups safeguards against data loss and ensures business continuity.

Avoid unsecured networks

Using public Wi-Fi networks exposes users to various security risks, including data access and malware distribution. Unsecured networks increase the likelihood of security breaches and hackers gaining access to sensitive information. Public Wi-Fi networks present threats, such as password theft and unauthorized data access.

To protect data transmission, individuals should avoid unsecured public Wi-Fi networks whenever possible. Employing strong security measures, such as VPNs, significantly enhances protection for data transmitted over public networks.

Despite the risks, 89% of people ignore the security risks associated with public Wi-Fi and Bluetooth connections. Avoiding unsecured networks helps organizations prevent data breaches and protect sensitive information.

Summary

In summary, securing mobile devices and maintaining a strong device security requires a security solution that encompasses strong user authentication, regular software updates, and remote device management capabilities. MDM tools can Implement remote wipe and lock capabilities, enforce data encryption policies, and restrict access to company data that are vital steps in preventing data breaches.

Monitoring device usage, educating employees on mobile security, regularly backing up data, and avoiding unsecured networks are also essential practices for maintaining mobile security. By following these best practices, organizations can protect sensitive information, ensure compliance with security policies, and mitigate the risks associated with mobile device usage.

Frequently asked questions

What is the MDM protocol for mobile device management?

The MDM protocol is a set of rules that allows organizations to manage and secure mobile devices by enabling remote execution of management commands and facilitating device registration with an MDM server. This approach enhances device support, security, and operational functionality while providing user flexibility.

What are the four phases of the mobile device management lifecycle?

The four phases of the mobile device management lifecycle are acquisition, deployment, maintenance, and retirement. Each phase is essential for ensuring devices remain secure and functional.

Why is strong user authentication important for mobile device security?

Strong user authentication is crucial for mobile device security as it effectively prevents unauthorized access, safeguarding sensitive and corporate data from potential breaches. Ensuring robust authentication measures minimizes the risk of data theft and enhances overall security.

How can regular software updates enhance mobile device security?

Regular software updates enhance mobile device security by eliminating security vulnerabilities and ensuring that the device remains functional and efficient. Consistently updating your software is crucial for maintaining optimal device safety.

What are the benefits of using Mobile Device Management software?

Utilizing Mobile Device Management (MDM) software significantly enhances operational efficiency by enabling organizations to remotely manage and secure mobile devices, enforce security policies, and automate updates. This results in improved security and streamlined device management across the organization.

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